ICAEW.com works better with JavaScript enabled. If you act as a tax agent or adviser, you must have formal authorisation to deal with HMRC on your clients behalf. . HMRC have issued their Agent Update for February 2023. Information about what you'll need to register with HMRC to use an agent services account has been updated. You will need to apply for new ones if you start trading as an agent again. beta This is the service that is accessed and used by agents that are submitting VAT Returns. See our thou https://t.co/N8NBUBjPRm, ICAEW Tax Faculty There are no contact details that I'm aware of. Once you have added clients to your ASA, note that at present you will not be able to see a list of clients that are registered under this account (as you can in the AOSA) but as the number of services are added to the system then HMRC are hoping to bring in this availability. Once you receive and enter this code you will be asked to provide your full name after which you will set up a password. HMRC arrears represent a very serious threat to your company, and your actions as a director will be investigated if a winding-up order is ultimately granted. mailbox.sdrt@hmrc.gsi.gov.uk for stamp duty reserve tax queries. By using this form you agree with the storage and handling of your data by this website. In addition to the above answers, you must notify HMRC on your money laundering gateway if you're supervised by HMRC. Here you will find an abundance of information and guidance to complete the form. You also have recourse to appeal against a late payment penalty. Other phone numbers can be found on gov.uk. This guide seeks to help direct tax agents to the appropriate point of contact within HMRC. BD98 8AA, PAYE, Self Assessment, Capital Gains Tax, Inheritance Tax Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 Relieves pain and tension created by strained and contracted muscles HMRC Tax Credits Department Number: 0345 300 3943 Find out about the Income Record Viewer. Heres a breakdown and our thoughts on the https://t.co/DfqICXH957, ICAEW Tax Faculty However, HMRC will, if requested, correspond directly with the authorised agent e.g. We will tell you if youre registered within 28 days. The primary headings summarise the broad subject of the letter, while the secondary headings can be used where the matter is more specific or requires more technical input. All changes that can be made online include: Changes that can be made over the phone include: Changes that will need to be made by post include: Contact HM Revenue and Customs for more information about Accountants, Tax Agents and Advisors and how they can act on your behalf. It's a mail handling facility operated by HMRC in Bexley, Kent. This includes telephone numbers, online contact options and postal addresses, together with a number of tips. You can use your HMRC online services account to: Once you remove a client from your online account, you will not have access to any of their data. Updates to the agent name, address and email address can now be done by writing to us at:- HMRC National Insurance Contributions and Employer Office BX9 1AN United Kingdom The agent name is the name a client sees when you ask them to authorise you online. Central Agent Authorisation Team Bear in mind though, that a debt needs to be genuinely in dispute to have it set aside. News. If you have an AOSA but have no authorised clients, the simplest process is to wait until you have a client that you can have authorised and listed in your account, then set up your ASA online and move your client across. You do not need to include a street name or PO box when writing to this address. Can tax return be signed electronically? You can change your cookie settings at any time. A daily interest charge will be made on the outstanding amount this charge is currently 3% for the main taxes and duties. To obtain an agent code for Self-assessment or Corporation Tax you will need to either have an Agent Online Services Account set up (in which case you can apply online), or, if not, you will need to apply in writing, with relevant business and practice licence details, to, HM Revenue and Customs - Central Agent Authorisation Team Benton Park View Longbenton Newcastle NE98 1ZZ United Kingdom. Youll have to provide the following information: If your business has multiple partners or directors, youll need to provide us with all of their: Youll also need details of your anti-money laundering supervision registration details including: Your application will be rejected if you do not provide the right documentation. PAYE Employer reference (if applicable). An agent must first register for the service by submitting the AAM user registration form. Learn how your comment data is processed. The AOSA is used for all HMRC returns that are not Making Tax Digital (MTD) based, whilst the ASA is the one that covers MTD. Subsequently an Issue Resolution serviceform must be completed for the specific issue and submitted to HMRC. This form should be sent to: Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom. Benton Park View You will need to register for this account if you wish to offer the following services to your clients: PAYE; CIS; Self-assessment and Corporation Tax. It will however appear on your agent page the next time you log in. The facilities that are available to agents are: phishing@hmrc.gsi.gov.uk to report fraudulent emails and text messages (see guides). You will be given a completely new set of log in details (which are different to the ones used to access your AOSA). HMRC have published a guide to acting as an agent for tax credit purposes on the GOV.UK website. When the migration starts Agents wont know whether their client has been migrated or not. Corporation Tax - 0300 200 3410. News stories, speeches, letters and notices. Finding the correct HMRC department to contact depending on the issue you have having is crucial in getting the right help and advice in a timely manner. Depending on the type of change you wish to make to your account, you will need to contact HMRC in the appropriate way. Special deliveries are accepted and although the receipt is more secure they take longer to process, as they are opened by a separate team. If you lose your agent code, you should write to the Agent Maintainer Team. Five questions have to be answered correctly. Once your agent account/accounts is/are set up you will need to start adding the services to the relevant account. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. The list under 'What you'll need' has been updated to include a VAT registration number (if applicable) and a Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Save my name, email, and website in this browser for the next time I comment. Occasionally, bulky items are forwarded as originals (using internal mail) to the HMRC office which is to deal with them. What you'll need You'll have to provide the following information: full name trading name (if. You have accepted additional cookies. ncts.helpdesk@hmrc.gsi.gov.uk new computerised transit system(NCTS) helpdesk. In practical terms this can remove your ability to operate effectively, but it also damages your companys reputation as a whole. We have included below only those services which are available to agents there are additional services available to taxpayers and claimants through their digital tax account. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. National Insurance Contributions and Employer Office Find your nearest office - we have more than 100 across the UK. HMRC does intend to roll out additional services to agents but this is likely to be through commercial software. If you are sending this form by courier service then you will need to use a different address to the one listed above: HM Revenue and Customs Benton Park View Newcastle Upon Tyne NE98 1ZZ United Kingdom. In order to offer services covering PAYE, CIS, Self-Assessment or Corporation Tax you will need to obtain a separate Agent Code for each service. For more information on how we use and manage cookies please read our privacy policy, Liquidation options for solvent and insolvent companies, CVL is a voluntary liquidation process for insolvent companies, MVL is a common, tax-efficient company closure route for solvent companies, Advice on strike-off which sees a company dissolved at Companies House, Directors may be entitled to redundancy following insolvent liquidation, Formal business recovery procedure where an administrator is appointed, An insolvency procedure which facilitates the sale of an insolvent company, A restructuring process which allows business debts to be paid back over time, If your business has tax arrears, a TTP instalment plan may be a viable solution, Comparing the company finance market for you to find cost-effective funding, Our director advice hub is packed with essential reading for UK companies, Our industry-leading director advice guides are freely available to download, Specialised advice for directors and stakeholders across a range of UK sectors, Find out more about Real Business Rescue's exceptional work and pedigree, Contact us today for a free consultation with a Real Business Rescue expert, Background on our company, our people, and the stellar work we deliver, Our extensive office network allows us to help company directors across the UK, For specialist insolvency commentary or any other media & PR requests, Here at Real Business Rescue we take your privacy seriously and will only use your personal information to contact you with regards to your enquiry. They then need to log into their ASA to submit for their client via a link on the View and Change screen. There is a Wheres My Reply service which agents can use to find out when to expect a reply from HMRC. Nothing has been done and I am relying on mail redirection to receive any post from HMRC. Unfortunately, the new process is a manual one; to update ASA details agents must write to: National Insurance Contributions and Employer Office, HMRC, BX9 1AN and include the following information: name and relationship to the business (letter must be from a director, company secretary, sole trader, proprietor or partner) Has anyone had their practice address changed by HMRC and, if so, how did you do it? Signed for and with 1 months notice. We have recently merged with another practice and changed our company name, We have set up a new agent government gateway for Self Assessment/Corporation Tax etc. BX9 1AN. Licensed insolvency practitioners supporting directors across the UK with company closure and business rescue. Note: this link may well take you to an error page in which case follow the log in link they give you for the Government Gateway and continue from there! As a tax agent you will need to have one or both of two online accounts with HMRC - an Agent Online Services Account (AOSA) and/or an Agent Services Account (ASA). Log into the relevant account and view the 'Services you can add' box. This section of the site explains the process for becoming an agent on behalf of a tax credit claimant. Southend-On-Sea Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN I only know this as when I had mine come back it said in the letter about the new address. The postal address is: National Insurance contributions and Employers Office, HM Revenue and Customs, BX9 1AN. Initial questions will be asked that relate to the agent and could include: Additional questions will relate to the client and could include: The agent is entitled to ask questions of the HMRC staff to establish that they are indeed who they say they are. For tax credits, authorised agents do not get copies of the documentation which HMRC sends to clients (in contrast to the position for self-assessment). They also make reference to earlier contacts or information held. This means that if the court grants a winding-up order, it will be liquidated and removed from the register at Companies House. Contact details for the International Caseworker Team, who can answer queries on National Insurance status and entitlements, pension status or forecasts and health care issues, if you are under State Pension age and live or work abroad. This process will be seamless as long as you have already created your ASA and copied over your VAT clients to that account (Dont forget that you can copy over your client relationships to your ASA and still act for your clients for VAT in your AOS). If youre unable to pay, or refuse, the assets in the Controlled Goods Agreement will be seized and sold at auction to repay the debt. As a member of ICB, wishing to offer tax agent services, you must be qualified in the tax area you wish to offer and have a practice licence with ICB. Note: you may still apply for an ASA (without writing in) by simply clicking on the Create Agent Services Account and following the online form through, but at some stage you will need to have additional informaton including an authorisation code from a client. PAYE and Self-Assessment Complaints HM Revenue and Customs BX9 1AB, VAT VAT Written Enquiries Team HM Revenue and Customs Alexander House 21 Victoria Avenue Southend-On-Sea SS99 1BD, Corporation Tax Services HM Revenue and Customs BX9 1AX, National Insurance Contributions National Insurance Contributions and Employers Office HM Revenue and Customs BX9 1AN, NIC and Employer Complaints HM Revenue and Customs BX9 1A, PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax HM Revenue and Customs BX9 1AS. Post your agent code application to the Agent Maintainer Team at: National Insurance Contributions and Employer Office Adding Agent Codes to new Government Gateway, Change or remove your authorisations as a tax agent, How to register and get authorised as a tax agent to deal with HMRC. 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