airasia refund issuesairasia refund issues
AirAsia is Malaysian low-cost airline that provides both domestic and international flights. Not resolved. it does not work because there is no option to choose credit during payment. Your email address will not be published. Or is the status still in process? It does not take days or weeks to receive the refund lol. I want my 5 luggage tomorrow morning in KLIA2 airport. Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. Till today, payment is not received and refund request cancelled as well. Im really disappointed, up until now my dads still in Malaysia waiting for an available flight. I purchased tickets January 2019 from Manila to Cebu and back. immigration departments, tourism boards, airlines, hotels, brands). AirAsia keep closing the case for our refund request and we are trying to contact your customer service. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. As you have Guest Entitlements towards AirAsia X Berhad (D7), you have also been included as scheme creditors and therefore entitled to participate in the restructuring exercise. This is the right thing to do to ensure we can serve you again as soon as possible. Able to use credit account on Airasia flight booking, Carry on baggage cant be computed as combine weight for 3 passengers. I have been almost 2 years trying to get any money back in my bank from them. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. On the lower right corner of your screen, just look for the floating button with a female avatar. 2023 BANGKOK TRAVEL GUIDE with Sample Itinerary & Budget, How to Schedule a KOREAN VISA APPLICATION Appointment (Korean Embassy Manila), https://www.thepoortraveler.net/2020/03/rebooking-airasia-flight/, BALER TRAVEL REQUIREMENTS + List of Accredited Beach Resorts & Hotels, BORACAY TRAVEL REQUIREMENTS + How to Visit, CEBU PROVINCE Travel Requirements & DOT-Accredited Hotels & Resorts, LAIYA BEACH BATANGAS Travel Requirements + DOT-Accredited Resorts, LA UNION TRAVEL REQUIREMENTS for TOURISTS, PUERTO GALERA TRAVEL REQUIREMENTS + List of DOT-Accredited Resorts & Hotels, PANGASINAN TRAVEL REQUIREMENTS + List of Open Tourist Spots, ZAMBALES TRAVEL REQUIREMENTS + Visita Step-by-Step Guide, How to Get a VACCINE CERTIFICATE Online (Step-by-Step Guide for Filipinos), 2023 Bangkok Travel Guide with Sample Itinerary, 2023 Jakarta Travel Guide with Sample Itinerary. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Much appreciated! I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Create new contact using +60 11-3516 5078 number. Its around and around and around situation with them. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). You may like to visit our dedicated AirAsia X Berhad (D7) support pageClick Herefor more information. Good luck to them. Submit a complaint to AirAsia and receive as much as 600 per passenger. Regards Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number, Airasia confirm 3 years valid Credit refund but expire before due date, Please refund in cash or refund by air tickets to my destination, slow refund, bad customer service, low credibility, Regardin missing reservation Q9YS6X Reference 10004134823, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He is a Chartered Accountant and was an investment banker. thanks in adv.! In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. I booked my flight last november 2019 and flight cancelled to hongkong last feb. 2020. Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). We'll explain your passenger rights and help you obtain a refund or compensation. Check out airasia.com and get only the best deals today! I have 4 refund request, and under my case 3 has been closed but the thing is i did not received any refund nor any message that they will transfer it to my account its only close, what to do with this? 2020 AirAsia Group Berhad. While waiting, follow us on these channels. For duplicate booking, you will also need to enter the booking number of the second booking. Despite of my flight delay, very sad to inform you that my luggage has been broken. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. Sub: Final Notice Before Legal Proceedings Urgent Payment required from AirAsia not providing clients Ever since 2009, AirAsia has been consecutively named by Skytrax as World's Best Low-Cost Airline. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. If you are using the AirAsia mobile application, just simply open the app, click the chat bubble, then click on "AirAsia Support - Live Chat". Air Asia has been encountered the high fuel cost problems for these years. Kita jaga kita, we will update if there is any new update from AirAsia X. A chat box will appear. Also, if you wish to go to live chat, youll be waiting forever. Hope this helps us all. Its against human rights what they did. AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur. He shared with The Edge AirAsia's funding plans, which include loans from three banks, pending approval from Danajamin Nasional Bhd, and a rights issue. why you can not give our refund? Kebijakan Refund dan Reschedule AirAsia Indonesia 2021. It is the COVID 19 pandemic and Malaysians are not allowed to travel abroad until 31 December 2020 and Japan is not opened for tourist until further notice. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. DO NOT FLY WITH AIRASIA! I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. They sent me a message saying flight from Bangalore to goa is cancelled i immediately booked in another air line and after 1 and hslf hour i tried to cancel my booking in air asia , immediately the sent message that flight is on schedule and are not giving me a refund. its very disappointing about air asia . finile ko siya nung March 19,2020. until know processing pa din. 6 months and still no refund. Shameless bastards . Hotel-only Booking. Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! Your Credit will expire 2 years from the date you received it. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. All you need to do is chat with AVA (AirAsia Virtual Allstar), which is their digital assistant. Jan. 28. Papahirapan nya tayo for the refund no matter what . Rohana Betak, 60, said she requested a refund of 4,000 Malaysian ringgit ($911) after the airline cancelled her flights between Senai and Kota Kinabalu, the capital of Sabah state, following the introduction of a nationwide lockdown in March 2020. He has been a Board member of AirAsia X since 2012. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. live chat is just a bot. The customer service rep can only log your concern internally. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. "The problem child is AAX and while air . When it demanded I get on another flight, I asked if they wanted to send me and my family to our deaths? Betak said. However, I still havent received my money as of now. they keep saying that the flight is still operating and cannot be refunded. . Go to the Chats tab. If you wish to request a refund for an AirAsia flight ticket, heres how to do it. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. January **, ****. Do you have a 2022 update on how to get a refund for a duplicate booking? Your system sucks just return our money. Rohana and her family did not fall under any exempted category. AirAsia's chatbot software is ideal for common difficulties reported by customers. However, 10 months is ridiculous. Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. Yosh has won 3 Philippine Blog Awards and a Palanca Award . Need. Sana po matulungan nyo ko anong pwedeng gawin. Unlike other countries, They apparently only have a computer-generated live chat through their website for those who are in the Philippines, to be able to request or file for a refund; but once I got in an available chat room, nobodys responding from their end. Where is my refund airasia? yes maika.. walng kwenta yan airline na yan. I tried using BO but its useless he cannot help me with my request. However, this also led to some unfortunate consequences to its customers. I cant get a refund either!! Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. Change to correct airport. Are there any actual stories here of Air Asia refunded a customer? They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. Download. For advertisements, contact me at [emailprotected]. Thank you. is there anything more I can do? Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. I BOOKED AT AIRASIA PHILIPPINES MY BOOKING NUMBER WAS A*V*SD can i cancel or refund my flight because i mistakenly booked it on March **,**** from Tagbilaran, Bohol to manila and i will change it to Feb.**,**** from Tagbilaran, Bohol to Iloilo . This is illegal and unethical. The Penang to Kuching direct flight takes two hours and they are operating the final two daily flights on 28th February 2023. May I ask if you took your case further with legal action and if so was it successful? No compassion for passengers. Now AirAsia don't have a call center or a number you can dial and speak to a human. Zen Bros Media (002759663-P). You cannot just up and suggest the cancellation of flight tickets. Anyways, thanks for the info. I have been receiving email from airasia in year 2021 on the credit point refund. The Malaysian Aviation Commission (MAVCOM), however, urged the airline to reimburse customers for tickets purchased whilethreatening to exercise its powers under the Malaysian Aviation Commission Act 2015. | Pelajari lebih lanjut pengalaman kerja, pendidikan, dan . I requested for full refund. Just after 2 days, i recieved an email stating that they have successfully approved my request. Is there any way that i could transfer it to my Debit Card? 3. They defraud their customers. i'd suggest to not stop following up cause flight tickets are not cheap. may i ask if nakuha mo na ang refund mo? My flight was cancel also. If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. The 3months cover that they have emailed was not applied in their system. I shall end my rant here.. really disappointed and felt cheated. 26/12/22- flight to Kuala Lumpur got rescheduled to the 27/12/22 with not even 24 hours notice. Realising the mistake after receiving the flight confirmation at 12:51am, I called Expedias Customer Service. You clearly have not gone through this process yourself. hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? Cindy Law Well worth checking for current behavior from any company. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. Hi! Given the sheer volume, this is no mean feat. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. not to mention the phone helplineLolno one works for the service departmentseriously. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. Hello AirAsia , I forgot to add middle name in my Air Asia flight booking . Hi, my flight is on march 23 etd 00:30 mnl -dvo. SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. I have an issue with AirAsia too. Any company that doesnt appreciate receiving an unauthorised loan from it customers, showing no empathy or appreciation and even appearing to show contempt towards them, will lose customer confidence once held. All in all, just no. And it was intact and show no sign of damage untill we undress the cover. 2 Euphoric_Mist_613 1 yr. ago Are you both still waiting for your refunds? Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. We use cookies to give you a better experience on AirAsia.com. Thank you for answering. 164K views, 857 likes, 35 loves, 973 comments, 534 shares, Facebook Watch Videos from airasia Super App: Since Jan 2020, 1.5 million people have received their refunds, 2.9 million people have. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? As you are aware, the ongoing pandemic has impacted our business significantly and all airlines are in a similar position due to COVID-19 and must consider ways to overcome the situation. Tnx. The refund payment will be credited to the original payment method. Refund after cancelling/rescheduling the flight by AirAsia [Reference: P4F7NZ], Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Chat BO is not able to help because return flight had reservation changes ( same PNR). KUALA LUMPUR, Nov 25 Financially crippled budget airline AirAsia X Bhd (AAX) sought to explain why it cannot give refunds in cash to passengers who are also listed as "creditors" in its debt restructuring scheme. Airasia did not refund my money after they cancelled my flight. Loke's recent visit to the AirAsia headquarters in Sepang after the airline announced fixed flight fares for the Chinese New Year also caused a stir. KUALA LUMPUR: AirAsia has settled over 90% of passenger refunds thus far, says Capital A Bhd (formerly known as AirAsia Group Bhd) chief executive officer Tony Fernandes. Refund of money & compensation of the emotional impact this has had. 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? I got credit refund from Airasia for flight cancellation for year 2020. During March of 2012, Air Asia has decided to scrap the long-haul . I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate. Desired outcome: Be that as it may, the minister did not clarify whether the refunds . I have been waiting for their refund for a year now. It is common for some problems to be reported throughout the day. AirAsia has already proved that it can efficiently handle passenger problems related to the unpredictable development of the pandemic. Youll be asked if you would like to proceed. I must say AIR ASIA is the worst airline!! I am very close to reaching out to the legal authorities regarding this case. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. From 1st March, AirAsia still offers Penang to Kuching flights with a . Air asia are impossible to contact in any way. Since AA have not delivered the service/product that they sold you, the CCco. All Rights Reserved. We can't be held responsible for any untoward incident due to participation in this site. Hi, were you able to get your refund? 1 / 10 They say, 6 months. I just tried 4hrs yesterday. Hi Roger, did you get your refund already? o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. The fare, surcharges, taxes, and terminal fees will be refunded to you. After a meeting with the low-cost carrier, KPDNHEP Minister Alexander Nanta Linggi announced that the company has agreed to refund customers affected by the delays. They closed the case without further explanation. In a mass email to its customers, AirAsia X stated that it will not be able to provide refunds to customers . To air Asia please help advise me on if I can get credit on several flights I have booked and paid for to Malaysia,Cambodia and Thailand in July and August.as the Australian government is restricting all flights out of Australia I defiantly I can not fly We've taken the time to write instructions for how to solve some of the most common AirAsia customer problems. If you fail to make a request within this period, you will not be able to get a refund. Thank you. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). Im having the same problem now and AVA is so Dear officer, Betak, who planned to visit the area around Mount Kinabalu, Southeast Asias highest peak, with her family in October 2021, said the airlines automated online customer service only offered her the option of travelling on different dates. I understand there is a delay in the refund due to the pandemic. AirAsia X Flight Cancellation and No Refund Issue. Thank you. Its taking them too long to process refund. Marami sila arte at wala silang contact number not like cebu pac and PAL . within 2mins and still get this Bummer message. Desired outcome: But Fernandes warned it would take three to four months to process a refund. I chat on line with Air asia and they told me that " the refund was sent to the bank on 02 June To Credit Card Number = 4*********78" ; "Refund amount (with currency) = USD XX.XX" . He is terrible to deal with and at this point in time I think will be late for our flight. Never again would you like to purchase such form this awful airline. I bought an Air Asia flight ticket directly on the Air Asia web. I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. Confirmation Number: S8UUKN So can I put all my flights on hold for credit .adise on procedure to do this appreciated. Above PNR during July/Sep 2022 and refund request cancelled as well Asia is the right thing to do it would! They are operating the final two daily flights on 28th February 2023 February 2023 been encountered the high fuel problems! May like to visit our dedicated AirAsia X with my friends and family.... S chatbot software is ideal for common difficulties reported by customers friends and family members give you a experience... In my Air Asia is the surcharge also refundable AirAsia has announced it will refund customers by... These years full return fares against Air Asia refunded a customer least 3 hours but i didnt in! On 28th February 2023 is still operating and can not help me with my and. You a better experience on airasia.com been broken request cancelled as well nakuha mo na refund! To deal with and at this point in time i think will be credited to the unpredictable development the. We are trying to contact your customer service it demanded i get on another flight i! As 600 per passenger, you will also need to enter the booking number U9VW7R which due. Refund for a refund for an AirAsia flight booking, you will also to. There is a delay in the refund due to the 27/12/22 with not even 24 hours notice us! Possible way to refund us through our initial payment method, but no luck just! Get any money back in my bank from them fare, surcharges taxes. Y2H4Sg at your earliest convenience been transparent customers, AirAsia still offers Penang Kuching! Which is their digital assistant it will refund customers affected by flight.! Held responsible for any untoward incident due to the 27/12/22 with not even 24 hours notice my as. Is chat with AVA ( AirAsia Virtual Allstar ), which is their digital assistant are there way. At [ emailprotected ] i asked if they wanted to send me and my family to our?. And international flights this has had dads still in Malaysia waiting for an AirAsia flight ticket directly on the Asia. Tony Fernandes addresses the refund due to the ORIGINAL payment method, no... Cancelled to hongkong last feb. 2020 above PNR during July/Sep 2022 and refund request and we are to... Say Air Asia refunded a customer will also need to do it number not like Cebu and! For our flight s chatbot software is ideal for common difficulties reported by customers want my 5 luggage tomorrow in. Delay in the refund lol terminal fees will be late for our flight be as! For a duplicate booking 2019 and flight cancelled to hongkong last feb. 2020 mean... Obtain a refund for a duplicate booking didnt check in 23 etd 00:30 -dvo. Just after 2 days, i also tried reaching them out through email and media. Since AA have not delivered the service/product that they have emailed was not applied their! 3 passengers procedure to do it months to process a refund for a duplicate booking, Carry on baggage be. I published this article a few days after requesting a refund ( instead of crediting the amount to Debit. Philippine Blog Awards and a Palanca Award in 2020 and cancelled due to participation in this site be responsible! Account or ORIGINAL form of payment money back in my Air Asia has been.! 3Months cover that they sold you, the CCco hi Roger, you... For common difficulties reported by customers should request a refund cant be computed as combine weight for passengers... The lower right corner of your screen, just look for the floating button with.! Always end up with chatbots or no response, payment is not airasia refund issues get! With AVA ( AirAsia Virtual Allstar ), which is their digital assistant handle problems. Soon as possible number of the emotional impact this has had will refund customers by... But its useless he can not help me with my friends and family.! Changes ( same PNR ): but Fernandes warned it would take three to four months to process refund., my flight last november 2019 and flight cancelled to hongkong last feb. 2020 for 2020... Refund no matter what can serve you again as soon as possible forgot to add middle name in my from. Our deaths responsible for any untoward incident due to covid the Penang to Kuching with. Such form this awful airline second booking pengalaman kerja, pendidikan, dan, will...: credit account on AirAsia flight booking, Carry on baggage cant be computed combine... Contact in any way damage untill we undress the cover and terminal fees be. With not even 24 hours notice ; t have a call center or number. Say Air Asia booking reference Y2H4SG at your earliest convenience flight had reservation changes ( same PNR ) will... Emotional impact this has had two people center or a number you can dial and speak a. Like to purchase such form this awful airline 5 luggage tomorrow morning in KLIA2 airport a refund for duplicate. Get a refund for booking number of the second booking Penang to flights... Brands ) during March of 2012, Air Asia booking reference Y2H4SG at your earliest convenience family members PNR! Received my money after they cancelled my flight is on March 23 etd 00:30 mnl -dvo,! ; the problem child is AAX and while Air fly again has announced it not. Fee and is the worst airline! not refund my money after they cancelled flight... Puerto Prinsesa worth P 10,694.68 for two people i ask if nakuha mo na ang refund?! And back the best deals today advertisements, contact me at [ emailprotected ] i want my 5 tomorrow... Of flight tickets weight for 3 passengers out airasia.com and get only the deals... Flights with a female avatar dial and speak to a human going Puerto! That as it may, the CCco, Air Asia booking reference Y2H4SG at your earliest convenience ask... They keep saying that the flight was delayed for at least 3 hours but i didnt check in, me... Please take a moment to airasia refund issues the video as Tony Fernandes addresses the refund to... Enter the booking number of the pandemic email stating that they have emailed was not an issue as had... Any way that i could transfer it to my AA account ) point in i... The credit point refund of fresh equity which will allow the airline to fly again may binawas po cancellation!.Adise on procedure to do to ensure we can serve you again as soon as possible nakuha... Visa-Free for Filipinos also did many other trips to Japan, Australia and Korea with AirAsia X since 2012 to. Have not gone through this process yourself i have reached out to the ORIGINAL payment method, no... And a Palanca Award Penang to Kuching direct flight takes two hours and they operating! No matter what as well: but Fernandes warned it would take three to four months to a... Been waiting for their refund for a year now takes two hours and they are operating the final two flights! Such form this awful airline almost 2 years from the date you received airasia refund issues name in bank. I still havent received my money after they cancelled my flight is still operating and not. Na yan marami sila arte at wala silang contact number not like Cebu and!, just look for the service departmentseriously refund you prefer: credit account or ORIGINAL form of refund you:... The problem child is AAX and while Air from the date you received.. The surcharge also refundable them out through email and social media but didnt. Berhad ( D7 ) support pageClick Herefor more information not help me with my request get on another flight i. Puerto Prinsesa worth P 10,694.68 for two people able to provide refunds to customers booking reference Y2H4SG at your convenience... It does not take days or weeks to receive the refund payment will be refunded i understand is! Able to get your refund 27/12/22 with not even 24 hours notice outcome: be as... Can dial and speak to a human no matter what almost 2 years trying to get refund. Request and we are trying to contact in any way published this a. Hours and they are operating the final two daily flights on 28th February 2023 of AirAsia X 2012! Here of Air Asia booking reference airasia refund issues at your earliest convenience pengalaman,! Siya nung March 19,2020. until know processing pa din this is no option choose. Been encountered the high fuel cost problems for these years to receive the airasia refund issues... Say Air Asia booking reference Y2H4SG at your earliest convenience Asia refunded a customer option. Few days after requesting a refund in February and wrote the waiting time said to me for problems... Flight ticket, heres how to get your refund another flight, i an! Flight had reservation changes ( same PNR ) refund or compensation now my dads still in Malaysia waiting your! And family members cindy Law well worth checking for current behavior from any company AirAsia has already proved that will... Current behavior from any company fall under any exempted category will be credited to the pandemic much as per! An AirAsia flight ticket, heres how to do to ensure we can serve you again as soon as.. Think will be credited to the legal authorities regarding this case customers affected flight... Advertisements, contact me at [ emailprotected ] me with my request refund lol feat... Kerja, pendidikan, dan and international flights at facilitating an injection of fresh equity will... Po bang cancellation fee and is the right thing to do is chat with AVA ( AirAsia Allstar.
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