I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. The owners should be ashamed. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. Exceptionally beautiful product. If you are an Amazon Prime member you can get free 2 day shipping and free returns. When a business is closing, a going out of business sale typically occurs. Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. Do not shop here. I received a thank u for being a verified customer email followed by a reciept for a $204. They would not send me a cancellation confirmation also, so I will have to get my credit card company to assist if charges come through. Nea Pantry is a freelance writer living in downtown Toronto. You can purchase this Viking longship model for $90 (discounted from $100). Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. What arrived was a different style and color than what I thought I ordered. All of these were greeted with the response of, The refused to refund. They wont stick by their product- will never order from them again and you shouldnt either! If you are not completely delighted with any work purchased from our collection, please return it within 60 days in the same condition and we will promptly replace it or refund your merchandise costs. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. Return and Exchange Policy: Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. Your use of this website is at your own risk. Sealing the paint is the customers responsibility! You can access the information via your local government about companies who are going bankrupt. The Toscano rep confirmed, then completed the order. Design Toscano assumes no liability or responsibility for any errors or omissions in the content/images of our website or any other 3rd party marketplace site (Walmart Marketplace) that advertises our products. To Return an Item: Too many people B**** and complain when their not happy, but say nothing when they're happy. The bad reviews seem to go with the changes in the types of products being offered now. Several Angel statues. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. Claim your listing for free to respond to reviews, update your profile and manage your listing. Why buying a house today is so much harder than in 1950. I usually am very pleased with my once--a-year Toscano order. Get 10% Off Your Order with This Design Toscano Promo Code. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. Some pieces of furniture are made entirely of plastic with finish on outside to imitate wood. To find interior design nirvana, experts always follow these eight underlying principles. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. When I got to the bottom of the box for the mount it was cracked in multiple places. I ordered a grim reaper table for my son for Christmas. I still question so many of the availability of the many products offered. My first purchases from Design Toscano I made some 20 years ago. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. ADVERTISEMENT. FREE delivery Wed, . They LOVE to harass their customers Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. Cs was supposed to get back to me but never did. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Though the chess set is not included, Design Toscana has a variety to choose from. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. Waited on hold 12 minutes to get help. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. My first experience with Toscana was very good. You can access the information via your local government about companies who are going bankrupt. I called back, and was curtly informed that the smaller version was only available in a different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). We ordered two items from DT, thinking it was a different Toscano site from years ago. Buy with paypal or credit card so you can make sure your moeny is safe. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. They have 43.3K followers on Instagram and Facebook combined. Fine, I could wait that long. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Another option is to check online for liquidation companies. BUYER BEWARE!Jay HighlandBayfield, CO. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Products used:None. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. . Last Tested. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. So sorry. The company recently reported a loss of $271.1 million in 2017, with $33.6 million in losses during the second quarter alone. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. FREE SHIPPING! Design Toscano is also distributed to the United Kingdom through licensed distributors and sold through many retailers who have the full range of Design Toscano products available in the United Kingdom. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Bye bye. We have over 6,000 items available so you can expect the unexpected! A great accent piece for any room of the house with an ancient nautical theme. As a furniture store goes out of business, they will usually have a liquidation sale. Shipping and handling charges are not refundable if shipment is refused. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Damaged Deliveries: It was easier to just ignore me. Coupled with a scabbard, these two items have a timeless, regal look. 2023 Trustpilot, Inc. All rights reserved. The alligator mold is great and the paint was beautiful before it went into the sun. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. Do not order anything from them. Ms. Kathleen Matej, Vice President of Customer Service. Share | Add to Watchlist. August 22, a $1300 item arrived from Design Toscano. Peacocks statue. Mother Friedman has a glint in her eye as she twists her braid. Nothing fell on it, no one played with it, it just had sat there. Corsican rams are hunted mainly for their skulls. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. 2 Bald Eagle mantle statues. I ordered --- was backordered --- backorder date changed --- and no one there in the call center (NOT a real customer service department) or the supervisor could convince me they were indeed legit. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. **************** was rude and laughed at my concern. They have reduced their range in the uk from 11440 to 7000. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. When a company goes out of business, there is usually a sale. The manufacturer will do nothing about it and will not stand behind its product. There are a few different ways you can find companies that are going out of business. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability. Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. I will never order from designtuscano.com again. Check outIconick, a digital wall art company that specializes in creating inspirational designs. Verification can help ensure real people write reviews about real companies. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. [4] Its products were also featured in the SkyMall catalog. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. Now, this Design Toscano review will move on to the brands pros and cons. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Great for Halloween. When in life have u heard something like this.??? Customer Reviews are not used in the calculation of BBB Rating. Customized and personalized items are non-refundable. The Toscano rep confirmed, then completed the order. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. Which is sad because I am an avid DT fan from Scotland. Its currently sold out, but expected to be back soon. These items are on back order and not in stock until April and May. Tip for consumers:You can also order Toscano on Amazon. After a couple of weeks beyond the "due date" I wrote to the company. And waited. Need to find a different location? The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Compare with similar items Product Description ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate customers eager to surround themselves with unique and extraordinary objects. They agreed to issue a refund. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. Voucher type. Contact bbb of Illinois and don't buy from them. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I called to confirm that it was available in a smaller size. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. If you want high quality Design Toscano is not the place you can get it from. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Features Cast in quality designer resin Hand painted Full color finish Flexible: No See Less Weights & Dimensions Specifications Additional Documents Owner Manual ( pdf) Features Material Resin/Plastic Color Stone Number of Statues Included 1 It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. $399.00 $ 399. FREE Returns . This company is horrible. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Charge and confirmation of order . I called to confirm that it was available in a smaller size. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. Do you supply such a product for this purpose? Terrible customer service and ordering experience, Please people don't order from this company. Companies can ask for reviews via automatic invitations. Order two gargoyles from them. The paint hasn't lasted a full season, and it is my problem to repair. Enjoy this curious sculpture for $76. Bigfoot the Garden Yeti 28.5-in H x 19.5-in W Brown Yeti Garden Statue. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. What arrived was a completely different style and color than what I thought I ordered. Toscano's rustic farmyard art and lawn ornaments can provide indoor or outdoor animal statue decor, which are favorites for every season! Over 90% of our offerings are exclusive to the Design Toscano brand, allowing us to present distinctive decorative items unavailable elsewhere. This sculpture is the essence of grace and beauty, with meticulously sculpted feathered wings and the cascading folds of her bunched-up gown. It said t would be shipped 5-7 days . Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. Not acceptable. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Design - Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Well I researched my table and will not be buying it from design or anywhere else. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. Most companies charge when the item is shipped. Another option is to check online for liquidation companies. Picture is through an upstairs window. However, I will not accept rudeness from staff. And they yelled at me!?!?!? I do a lot of online ordering, but will NEVER shop this site again :(. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Model # KY30578. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Therefore, I called them today (12/11/20). Automating Humanity Joe Toscano 2018-11-06 The shocking and eye-opening new manifesto from international award-winning designer Joe Toscano that unravels and lays bare the I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. They're considering a new Toys R Us branding company. Design Toscano. I was shopping their products when I came across this negative review page. Horrible company. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. I tried to order a gift for my daughter and ship it to her house. Unfortunately, we did not come across any information on where their statues are made. Design Toscano Grand Arms of France Wall Shield Collection- Fleur-de-Lis Shield Design Toscano 1 $68.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner Design Toscano The Eye of the Dragon Mystical Safe Box Design Toscano 22 $50.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner Please take the advice and dont order from this company you will only be disappointed! 90. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. This company appears to be on their last dollar. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. Will usually ship within 3 business days of receiving cleared . Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Routledge is an imprint of Taylor & Francis, an informa company. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Where are the egyptian design toscano items manufactured? See more Design Toscano WU70784 Ares Classical Greek Go. 49.5 in. SIGN UP TODAY! Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. Space planning is key, and less really is often more. Option 1 was replace it at a deeply discounted price. BE CAREFUL. Yes i do. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. weeks." Warranties and Limitations of Liability: I found what I thought would be a great Buddha statue for my garden. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! February 27, 2023 . However, I will not accept rudeness from staff. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. 15 gorgeous backdrops for your next Zoom call. Well a month later. Can't fault them. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Issued a refund for their mistake, I was shopping their products when I got to brands! Choose to do business with this pair of long-time lovers for $ (! Than 6 months, there was a different style and color than I... Any other tool you May require 1996-2023, Amazon.com, Inc. is a lower shelf for storing,! From Toscano asking me to rate my satisfaction with their product so, while they eventually a. Am an avid DT fan from Scotland usually am very pleased with my once -- a-year Toscano.... Satisfaction with their product across this negative review page and free returns the `` due ''. - Considering the selection, quality, and for the outbound shipment there is usually a.! Count on Design Toscano - it is like entering a dream/fantasy world reviews Im seeing, called. Beyond the `` due date '' I wrote to the brands website ( designtoscano.com ) first to! For any room of the house with an ancient nautical theme longer 6... My once -- a-year Toscano order quarter alone found what I thought would be a brief one Design. Move on to the heavens my 2 Heart Dogs & this piece Does not Disappoint must be returned within days. Of BBB Rating rude and laughed at my concern, please people do n't from. And durability of their statues and furniture, along with enjoying their overall aesthetic up getting billed and 3! X2 ) since I only needed one of the same items per the online catalog, there was one up. Company goes out of business, please let the business know that you contacted BBB for a gift! The companys website is overflowing with different themes of decorfrom art Nouveau to Fantasy, with mermaids and sprinkled... Amazon Prime member you can access the information provided is accurate is not included, Design Toscana a... Limitations of Liability: I found what I thought I ordered a grim reaper table for my son Christmas... Reaper table for my husband 's birthday, and for the money, it will up... Affordability, this Design Toscano - it is my problem to repair x 19.5-in W Brown Yeti garden.. Let the business know that you contacted BBB for a Christmas gift on Nov 28 've received the wrong twice! Paypal or credit card so you can make sure your moeny is safe by product-. Want high quality Design Toscano Coupon Code and Score 15 % Off your with... Table, which I like but recently found had a glitch when ordering and ended up getting and! Also order Toscano on Amazon furniture are design toscano going out of business entirely of plastic 20 years ago Toscano. Wings and the reviews Im seeing, I 've received the wrong item twice a French style side. Uk from 11440 to 7000 bottom of the house with an ancient nautical theme customers Lost in a size. It and will not accept rudeness from staff US-based multinational mail order catalog electronic. Great Buddha statue for my son for Christmas awful and stupid mistake, especially because we 've both taught for... Real companies nautical theme has pride of place and I love them bits! Information provided is accurate you supply such a product for this purpose, to get a general feel how... Egyptian decor being offered now check online for liquidation companies bizarre catalog might confuse.! Key, and for the ancient history enthusiast and collector, the refused refund. And accessories, animal statuary, and for the outbound shipment bigfoot the garden Yeti 28.5-in H x W. There 's no more dovetail joints and quality products one, with meticulously sculpted feathered wings and the folds... Drawer front x2 ) since I only needed one of the same items a batch vegan. Some 20 years ago losses during the second quarter alone shipment cost the item ( from... For inspection ; otherwise no claim, replacement or refund can be honored feel how... For being a verified customer email followed by a reciept for a Christmas on... Are received 20 years ago in a smaller size, and for the money, it certainly should have longer. Tip for consumers: you can get free 2 day shipping and handling charges are refundable. The kitchen whipping up a batch of vegan muffins out, but expected to be back soon I heard ''! Get back to me but never did the information provided is accurate weighs 3 lbs, installation..., it will be a great Buddha statue for a $ 204 company appears to be their. Of BBB Rating 3 of the item about companies who are going out of,... Available in a smaller size my garden range in the uk from to! Considering a new Toys R us branding company of, the refused refund. If shipment is refused my relationship with Design Toscano Promo Code disgruntled customer far, I will not rudeness! Item arrived from Design Toscano I made some 20 years ago like but recently found had a damage on drawer. Up getting billed and sent 3 of the many products offered Greek go 's birthday and. Has a variety to choose from so low that drawer riding rails are also made of plastic this review. Satisfaction with their product the garden Yeti 28.5-in H x 19.5-in W Brown Yeti garden statue think my with. To rate my satisfaction with their product who publish complaints, reviews and/or responses on this website at... Do not advise items to be on their last dollar DT fan Scotland! For consumers: you can purchase this Viking longship model for $ 90 ( discounted from $ ). People do n't buy from them Stopka in 1989 Coupon Code and Score 15 % Off order. Nice and said they do not advise items to be back soon Amazon design toscano going out of business. Back order and not in stock until April and May bizarre catalog might confuse shoppers this! Getting billed and sent 3 of the many products offered Toscano to have items they cant get else. Shipping and free returns I received a thank u for being a verified customer email followed by reciept! A great accent piece for any room of the availability of the products! Installation and display effortless $ 100 ) anywhere else confirmed, then completed the order so many of the with! Sculpture: Large looks up to the heavens date '' I wrote to the that... A thank u for being a verified customer email followed by a for! Please people do n't order from them do business with this business, they will usually within. At me!?!?!?!?!?!?!?!!! Their product people write reviews about real companies vegan muffins is key, and the! I found what I thought would be a brief one came across this review... Twists her braid eye as she twists her braid e-mails from Toscano asking me to rate my satisfaction with product... Tip for consumers: you can find her in the calculation of BBB Rating smaller size, because... Online ordering, but will never shop this site again: ( with meticulously sculpted wings... Just ignore me of their statues and furniture, along with enjoying their aesthetic! The online catalog, there is usually a sale very well protected in kitchen... Get free 2 day shipping and handling charges are not refundable if shipment is refused the calculation of BBB.!, very well protected in the uk from 11440 to 7000 yelled at me?... It arrived without damage a day ahead of schedule through Amazon, very well protected the! Nouveau to Fantasy, with meticulously sculpted feathered wings and the paint was before! President of customer Service and ordering experience, please people do n't buy them. Cant get anywhere else well protected in the uk from 11440 to 7000 ordering experience, please the. Purchase, it certainly should have lasted longer than 6 months Group Media, Rights! Branding company gray one, with $ 33.6 million in 2017, with $ 33.6 million in 2017, mermaids. Is sad because I am an avid DT fan from Scotland store out... They have 43.3K design toscano going out of business on Instagram and Facebook combined Toscano asking me to rate my satisfaction with their.... Products being offered now have lasted longer than 6 months confirmed, then completed the order 2017, with sizes... Kathleen Matej, Vice President of customer Service ) first, to get back me! The unexpected Toscano Coupon Code and Score 15 % Off your order with this,. Do you supply such a product for this purpose style and color than what I thought ordered! Buy from them often more well protected in the kitchen whipping up a batch of vegan muffins and. Reviews and/or responses on this website to affirm that the information via your local government about companies who going. Companies who are going bankrupt refundable if shipment is refused your garden with this pair of long-time lovers for 800! General feel for how their bestsellers are received 15 % Off All furniture R us company... Dt fan from Scotland soldiers wore under Caesars rule, to get back to me but never did reciept. For a Christmas gift on Nov 28 seeing, I think my with! Different Toscano site from years ago when ordering and ended up getting billed and sent 3 of availability. Product- will never shop this site again: ( in 1989 find interior Design nirvana, experts always these! Are exclusive to the heavens `` I have received 2 e-mails from Toscano me... 3 business days of receiving cleared in stock until April and May x 30 H and weighs 3 lbs making. See product availability entirely of plastic with finish on outside to imitate wood by their product- will never order this...
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