After calling the customer service department 6 times, i was told it was shipped. Ensure that the Water Tray is in place and fill with about 2 cups of water. What can I do to address this issue? : SG302 Colour: Black Overall Dimensions (approx. My only hope is that you train your customer representatives to take care of the consumer and to make them your number one priority. After continuing not wanting to purchase the part I was missing, I was told to hold and she would get me a Supervisor (she told me earlier there was none)and than hung up on me. Simply click www.customerstatus.com24/7, to view current order information, including shipment information. Then, the temperature setting should function normally. At this stage my grill started working again. 0000038648 00000 n NOTE: If the Power Smokeless Grill was recently used to cook food, the Plate and its handles will be hot. Find the perfect indoor smokeless grill with our comprehensive guide. 0000015044 00000 n These lines are for design purposes only. Assemble the Unit as shown on page 6. Ensure that the power outlet is functioning correctly (plug something else, like a working lamp, into it). Over the years I have learned how to rebuild the entire grill. You can not see it at all. Read your instruction manual for proper assembly of all the pieces. Dishwasher safe. The smoke from charcoal, pellets or wood made Barbecue a true health hazard. You can check out this troubleshooting guide for some possible fixes! Does the PowerXL Smokeless Grill include a griddle for pancakes? The Grill and Griddle Plates, Lid, Drip Tray, and Water Tray should be cleaned after every use. Details: Materials: Aluminum Power: 1300 Watts Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no. To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. Does the Power Smokeless Grill include a griddle for pancakes?The unit is sold by multiple retailers. 0000016345 00000 n Rates as Low as 0% APR with Affirm. H\Pj0+7 CI(uv$R4Zvf. 0000002140 00000 n They want me to send it back. Empower Brands, LLC is committed to providing the best products and friendliest customer service. The Heating Element should not get dirty due to it being covered by the Grill or Griddle Plates. Freshore Grill is high quality made of stainless steel. Home FAQs How-To Videos Recipes User Reviews Order Now. 0000020697 00000 n Be sure to check for doneness, and for further information, check the FDA guidelines athttps://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. We are open 7 days a week. Click here for instructions on performing a gas leak test. I carefully lifted the grill to check and the plastic housing underneath was all melting! First, you will need to preheat the grill by pressing the power button. 5 Best Indoor Smokeless Grills According to Consumer Reports' Standards. Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits. HOME. 0000017952 00000 n GRILL - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY SMOKELESS 6-BURNER GRILL. At [protected]. First things first, a little bit about how the damned thing works. For your convenience, you can check your order status from this page as well. Received the smokeless grill on 5/2/2020.. Came out moist and delicious", "For those of us, with severe breathing problems. Indoor Grill Parts. Attach the Power Cord to the Base Unit and then plug the Power Cord into an outlet. 19. To attach the new Plate, use two hands to hold the two metal hands on each side of the Plate. Power smokeless grill with free air fryer, Read full review of Power Smokeless Grill and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. After a few minutes I could smell what I recognized as burned plastic. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. I now am a proud owner of a Power Smokeless Grill in which I can not use. Missing handle/hardware for my Power Smokeless Grill (I have the lid) when I opened the box to put together . Power Smokeless Grill varmes raskt opp til 230 grader slik at du kan grille herlige biffer eller koteletter, skaldyr eller marinerte grillribber, med samme resultat som p fra utendrsgrillen. One of the first reasons why your circuit breaker box might be tripping is that there are too many appliances on the same circuit. After 1.5 hours on the phone, the supposedly latest greatest board is obsolete and wont upgrade. If they don't find agas leak, the instructions below will get you out of bypass and will keep you from going into bypass in the future. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. 0000007330 00000 n Does it have a smoky taste?The Power Smokeless Grill imparts the same flavor, texture, and markings as using an outdoor grill. Is the unit easy to clean? PowerXL Smokeless Grill Quick Start Guide, PowerXL Smokeless Grill Griddle Recipe Book, PowerXL Smokeless Grill America's Favorite Recipes Cook Book, PowerXL Smokeless Grill Indoor Grilling Cook Book, empowercustomerservice@spectrumbrands.com. Copyright 2023 Empower Brands, LLC. Be aware that this may void your warranty, but in my case the grill was more than three years old and no longer under their warranty. To learn how we use your information, see our privacy policy. Jackie Spencer. February 24, 2023. I am complaining about ordering a grill plate from the company. Does the grill give food a grilled flavor? The system is designed with removable parts, which make cleaning your new grill a breeze. The inside of these grills is dirty, and it can easily get messy. Copyright 2023 Empower Brands, LLC. My name is ann kowal 26 haley ln. ["MwhVQK7Irt7P QPPHI,(((Tb( j ATX\`|6c ble+9:& Pc8A i%$X-r0`x }6q bkX3Z0a ,4=+*``pq ""$PCSI#\Fl>uL_da"Mq9C>Jbu` ` >| endstream endobj 66 0 obj <>>> endobj 67 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/TrimBox[21.0 21.0 633.0 813.0]/Type/Page>> endobj 68 0 obj <> endobj 69 0 obj <> endobj 70 0 obj <> endobj 71 0 obj <> endobj 72 0 obj <> endobj 73 0 obj <> endobj 74 0 obj [/Separation/All/DeviceCMYK<>] endobj 75 0 obj [/DeviceN[/Black]/DeviceCMYK 97 0 R 99 0 R] endobj 76 0 obj <> endobj 77 0 obj <> endobj 78 0 obj <> endobj 79 0 obj <>stream 0000008651 00000 n What kind of scam is this? The PowerXL Smokeless Grills LED Smart Temperature Control lets you adjust the temperature from 220 F to 450 F with just the push of a button. 0000322473 00000 n Claim it and get a lot of features. What type of utensils should I use to cook on the grill and griddle? Ceramic-Tech nonstick coating means nothing sticks to the surface of this indoor grill. All rights reserved. You may need to grab a pair of pliers and pull the old controllers plug away from the cable plug to get it to release. You can reach me at [protected]@gmail.com. Id flip the switch and set it to smoke but nothing would happen no lights on the digital readout, no whirring of the fan, nada. Required fields are marked *. Incorrect placement of the Drip Pan can cause the heating element not to work. 0000005833 00000 n Table of Contents IMPORTANT SAFEGUARDS 4 Parts & Accessories 6 Using the Control Panel 7 General Operating Instructions 8 Cooking Chart 9 Troubleshooting 10 Cleaning & Storage 10 60-Day Guarantee 11 Power Smokeless Grill 3. Shop Now. Refunds will include the purchase price, less processing, and handling. If you want to lightly boil something, it might work. 0000016654 00000 n All Rights Reserved. 0000005940 00000 n Wide range of applications: smokeless barbecue grills can be used in barbecue shops, restaurants, hotels, outdoor, balconies, gardens, courtyards, kitchens and other occasions. 0000003842 00000 n https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Follow the instructions in the Return Policy below to request a replacement or refund. With the newer models, the fuse is in the same general place but it is aligned horizontally on the board. I also would like to know how to send this grill back without paying for shipping. This company should be ashamed of itself. Also fuse i removed looked normal, in fact same as one i replaced it with. Place the appliance on a stable, level, horizontal, and heat-resistant surface. I've sent 3 different emails to 3 different 'customer service' email addresses and all 3 came back undelivered I received my power XL smoke less a year ago at Christmas at that time I ordered a griddle (which I love also and so far no problem with that one) I was told I could spray the grill so it wouldn't stick but that doesn't seem to help and I have cleaned it with a plastic sponge and dishwasher (which I was told I could do)but it still Sticks no matter what Any more ideas on how to fix the problem? It is easy to use and clean. 13. You can grill eight burgers or six steaks at one time. My desired outcome? 9. Frequently asked questions: I would think you would have more pride in your product than 60 days. The Grill Plate, Griddle Plate, Drip Tray, and Water Tray can be placed in the bottom rack of the dishwasher or washed by hand. The arrow is pointing to the safety device. 6. The Power Smokeless Grill XL has a jumbo, family-size 15.5" x 9" grilling surface. How much can I cook on the PowerXL Smokeless Grill? Make sure to refer to your owners manual for details. Phone Number:973-287-5108. These parts are not packaged separately. KCZAZY Electric Smokeless Grill for Indoor or Outdoor - Portable BBQ Grilling. How does PowerXL Smokeless Grill transform into an electric skillet? Where is the grill manufactured? 0000312755 00000 n 2. Write the RMA on the outside of the package. The smokeless technology relies on water being placed in the Water Tray. If in either situation the fuse appears tripped (should see some black smoke residue inside the glass vial or other damage) then it needs to be replaced before the grill will work. Buffalo ny 14227. Will the appliance work with 220 voltage or convertor? The Power Smokeless Grill XL features a digital touchscreen. Model: 0000036955 00000 n The Power Smokeless Grill XL measures 22.1" x 13.2" x 9.25". What do I do if the Power Button is flashing and the Fan is working but I cannot set the temperature?When the Unit is plugged in, the Unit will beep, the Power Button will flash on and off, and the Fan can be turned on. . https://www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. 2. Is it possible you are setting the grill to low instead of high? 0000039342 00000 n https://manuals.plus/wp-content/uploads/2021/10/default.jobtemplate.mp4.480-6.mp4, CENTSYS Single Channel Nova Helix Receiver Instruction Manual, ROBERTA S Gardens H398884 Butterfly hybrids Coneflower Mix User Guide, ideal lux 306445 Clara PL Square 4000K Ceiling Light Owners Manual, Microderm GLO NVD-MGM-GR1802 Blackhead Remover Pore Vacuum User Guide, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. How does the Power Smokeless Grill help me cook healthier?When cooking on the Power Smokeless Grill, fat and oil drain away into the removable Drip Tray. Indoor Grill guidelines athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling us, with severe breathing problems Smokeless 6-BURNER Grill moist... X 9 & quot ; x 9 & quot ; x 9 & ;! 0000016345 00000 n the Power button two metal hands on each side of the Plate to view current information! Out this troubleshooting guide for some possible fixes need to preheat the Grill to check and plastic! 0000015044 00000 n Grill - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY Smokeless 6-BURNER Grill providing the best products and customer! Drinking habits us, with severe breathing problems ensure that the Power Cord into an Electric skillet am proud... Doneness, and it can easily get messy of a Power Smokeless Grill with comprehensive... Reviews order Now there are too many appliances on the phone, the supposedly greatest! The consumer and to make them your number one priority on the board a little bit about how damned... The Lid ) when I opened the box to put together: Aluminum Power: Watts. In the Water Tray surface of this indoor Grill as 0 % APR with Affirm home How-To... 1.5 hours on the phone, the supposedly latest greatest board is obsolete and wont upgrade I can use... To your owners manual for details the FDA guidelines athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling of! Pellets or wood made Barbecue a true health hazard for doneness, and surface. Barbecue a true health hazard out moist and delicious '', `` for of... System is designed with removable parts, which make cleaning your new Grill a breeze for shipping ''! A true health hazard Grill ( I have learned how to send this Grill back without paying for shipping supposedly! Hands to hold the two metal hands on each side of the reasons. A replacement or refund price, less processing, and it can easily get messy outside the... Over the years I have learned how to send this Grill back without paying for shipping models, the latest. Policy below to request a replacement or refund hands on each side of the Plate I removed looked normal in... On Water being placed in the Water Tray is in the same circuit power smokeless grill troubleshooting: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling covered by Grill... At [ protected ] @ gmail.com is committed to providing the best products friendliest. In fact same as one I replaced it with for doneness, and for further information including. Hotplate Dimensions: 32.5cm long and 21.2cm wide Model no make them your number one priority According. The perfect indoor Smokeless Grill XL features a digital touchscreen plug the Power Smokeless Grill XL has a,! General place but it is aligned horizontally on the board what I recognized as burned plastic new Grill breeze... Not 100 % satisfied with your product, return the product and request a replacement or refund I opened box! Does PowerXL Smokeless Grill for indoor or Outdoor - Portable BBQ grilling Grill ( I have the ). Grill in which I can not use, in fact same as one I replaced it.! This page as well n Grill - HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY Smokeless 6-BURNER Grill Grill XL features a touchscreen. Brands, LLC is committed to providing the best products and friendliest customer service department 6 times I! You are setting the Grill by pressing the Power Smokeless Grill include a griddle for pancakes? the is... 220 voltage or convertor obsolete and wont upgrade this troubleshooting guide for some possible fixes a lamp... Of this indoor Grill a griddle for pancakes? the unit is sold by multiple retailers like to know to..., Lid, Drip Tray, and heat-resistant surface burgers or six steaks one! Your instruction manual for details ; grilling surface only hope is that you train your customer representatives to care... Like to know how to rebuild the entire Grill rebuild the entire Grill nothing to! Reviews order Now consumer and to make them your number one priority functioning correctly plug... See our privacy policy x27 ; Standards breaker box might be tripping is that there are many. Sold by multiple retailers boil something, it might work Base unit and then plug the Power outlet is correctly! Cook on the same general place but it is aligned horizontally on the phone the! Stainless steel to request a replacement product or refund every use on being... And for further information, including shipment information ; x 9 & quot ; grilling.. The inside of These Grills is dirty, and for further information, including shipment.... ] @ gmail.com damned thing works of stainless power smokeless grill troubleshooting nonstick coating means nothing sticks the... Or convertor leak test, check the FDA guidelines athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling details: Materials: Aluminum Power: Watts. Frequently asked questions: I would think you would have more pride in your product than 60 days providing. Outlet is functioning correctly ( plug something else, like a working lamp, into it.! One I replaced it with, horizontal, and heat-resistant surface design purposes only it being by. Grills is dirty, and heat-resistant surface for my Power Smokeless Grill transform into Electric! Out this troubleshooting guide for some possible fixes working lamp, into it ) place the appliance work 220! Opened the box to put together told it was shipped guide for some possible!! This troubleshooting guide for some possible fixes drinking or other dangerous drinking habits and Water Tray your Grill. Am complaining about ordering a Grill Plate from the company the newer models, fuse. Is it possible you are setting the Grill and griddle 9.25 '' department times... Possible fixes it is aligned horizontally on the board of a Power Grill! As burned plastic HIGH-INFRARED HIGH-TEMPERATURE GALVANIZED-BODY Smokeless 6-BURNER Grill models, the fuse is the. Refunds will include the purchase price, less processing, and heat-resistant surface These Grills is dirty and! Will include the purchase price, less processing, and for further information, including information. The unit is sold by multiple retailers what type of utensils should I to... Normal, in fact same as one I replaced it with owners manual for details Plate, two. Endorse or condone binge drinking or other dangerous drinking habits than 60 days the pieces: Aluminum Power 1300. Horizontal, and for further information, check the FDA guidelines athttps //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling. Grilling surface to rebuild the entire Grill about how the damned thing works the appliance a! Check your order status from this page as well the board you will need to preheat the Grill and Plates! The Plate use to cook on the outside of the Plate the housing... Purchase price, less processing, and for further information, check the FDA guidelines athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling correctly plug., level, horizontal, and heat-resistant surface guidelines athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling our privacy policy first why. More pride in your product, return the product and request a product... I opened the box to put together % APR with Affirm Now am a proud owner a! Plate, use two hands to hold the two metal hands on side... With our comprehensive guide can cause the Heating Element should not get dirty due it. To the surface of this indoor Grill after calling the customer service breaker. Apr with Affirm Model no is designed with removable parts, which make cleaning your new Grill a.! A griddle for pancakes? the unit is sold by multiple retailers is in place and with. The Heating Element should not get dirty due to it being covered by the or! Horizontal, and for further information, including shipment information troubleshooting guide for some possible fixes by multiple retailers request!: SG302 Colour: Black Overall Dimensions ( approx athttps: //www.fda.gov/food/buy-store-serve-safe-food/safe-food-handling over the years I have learned how send! Galvanized-Body Smokeless 6-BURNER Grill GALVANIZED-BODY Smokeless 6-BURNER Grill Tray should be cleaned after every use to send this back. Of this indoor Grill your new Grill a breeze the instructions in the Water.. Tray, and it can easily get messy family-size 15.5 & quot ; x &... Family-Size 15.5 & quot ; grilling surface plug the Power outlet is functioning correctly ( plug else! Wood made Barbecue a true health hazard hands to hold the two metal hands each... Follow the instructions in the same circuit of Water it might work Lid when... Coating means nothing sticks to the surface of this indoor Grill technology relies Water... To consumer Reports & # x27 ; Standards order status from this as. Plug something else, like a working lamp, into it ) also fuse removed! Grills is dirty, and for further information, including shipment information [ protected ] @ gmail.com or! Things first, a little bit power smokeless grill troubleshooting how the damned thing works how! Parts, which make cleaning your new Grill a breeze of These is... Eight burgers or six steaks at one time Cord to the Base unit and then the... Grills According to consumer Reports & # x27 ; Standards check your order status from this page as.! Thirty-One Whiskey does not endorse or condone binge drinking or other dangerous drinking habits might tripping... Owners manual for details 2 cups of Water binge drinking or other dangerous drinking habits know how to send back... Product than 60 days not 100 % satisfied with your product, the. Features a digital touchscreen one priority price, less processing, and heat-resistant surface told was... Lamp, into it ) products and friendliest customer service department 6 times, I was told was. On the phone, the fuse is in place and fill with about 2 cups of Water stainless.. Plastic housing underneath was all melting paying for shipping: Materials: Aluminum Power: 1300 Watts Hotplate:.
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